Effective Date: 2/1/2026
SensoryCraver / SensoryCritters (“we,” “us,” or “our”) operates the website https://sensorycraver.com (the “Site”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our Site.
Who We Are
Our website address is: https://sensorycraver.com
SensoryCraver / SensoryCritters provides weighted blankets, sensory products, and therapeutic comfort products for home, school, medical, and professional care environments.
Information We Collect
When you visit or make a purchase from our Site, we may collect the following information:
Personal Information You Provide
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment details (processed securely by our payment providers; we do not store full card numbers)
Automatically Collected Information
- IP address
- Browser type and device information
- Pages visited and interactions on the Site
- Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Communicate with you about orders or inquiries
- Improve our website and products
- Prevent fraud and enhance security
- Comply with legal and accounting obligations
Payments
Payments on our Site are processed securely by third-party payment providers such as PayPal and/or Stripe. These providers collect and process your payment information according to their own privacy policies. SensoryCraver / SensoryCritters does not store full credit card numbers on our servers.
Shipping & Order Fulfillment
We share necessary information (such as name and shipping address) with shipping carriers and fulfillment partners solely for the purpose of delivering your order.
Cookies
We use cookies to:
- Remember items in your cart
- Enable customer login and account features
- Analyze site traffic and usage
- Improve site performance and user experience
You can disable cookies through your browser settings, but some features of the Site may not function properly.
Embedded Content & Third-Party Services
Our Site may include embedded content (such as videos or maps) or integrations with third-party services (such as analytics or payment processors). These services may collect data in accordance with their own privacy policies.
Who We Share Your Data With
We may share your data with:
- Payment processors
- Shipping and fulfillment providers
- Website hosting and security services
- Analytics and performance tools
We do not sell your personal information.
How Long We Retain Your Data
We retain order and account information as long as necessary to:
- Fulfill orders
- Provide customer service
- Meet legal, tax, and accounting requirements
You may request deletion of your account information where legally permitted.
Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (where legally allowed)
- Opt out of marketing communications
To make a request, contact us using the information below.
Where Your Data Is Sent
Visitor data may be processed through automated security and spam detection services. Payment data is processed securely by our payment partners.
Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us:
Email: [your support email]
Website: https://sensorycraver.com/contact/