Privacy Policy for SensoryCraver®

1. Introduction

SensoryCraver® (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you visit sensorycraver.com, make a purchase, create an account, or interact with our services.

By using our website, you agree to the practices described in this policy.

2. Information We Collect

A. Information You Provide Directly
We collect information you voluntarily provide, including:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Order details
  • Account login information
  • Messages sent through our contact form or support channels

B. Payment Information
We do not store full credit card numbers. Payments are securely processed by:

  • Stripe
  • PayPal

These providers may collect payment details, device data, and fraud‑prevention information.

C. Automatically Collected Information
When you browse our site, we automatically collect:

  • IP address
  • Browser type
  • Device type
  • Pages viewed
  • Time spent on site
  • Referring URLs
  • Cookie identifiers
  • General location (city/state level)

D. Cookies & Tracking Technologies
We use cookies and similar technologies for:

  • Cart and checkout functionality
  • Account login
  • Analytics (Google Analytics / GA4)
  • Advertising (Meta Pixel, Google Ads)
  • Performance and security (Cloudflare)

You may disable cookies in your browser settings, but some features may not function properly.

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Ship products and provide tracking
  • Send order confirmations and updates
  • Respond to customer service requests
  • Improve website performance and user experience
  • Personalize product recommendations
  • Send marketing emails (only if you opt in)
  • Run advertising and retargeting campaigns
  • Detect and prevent fraud

Sharing Your Information

A. Service Providers
We share information with trusted third parties that help us operate our business, including:

  • WooCommerce
  • Stripe / PayPal
  • USPS, UPS, FedEx
  • Google Analytics / GA4
  • Meta (Facebook/Instagram) Pixel
  • Email marketing provider (Klaviyo, Mailchimp, or similar)
  • Hosting provider & Cloudflare

Each provider has its own privacy policy governing how they handle data.

B. Legal Requirements

We may disclose information if required to:

  • Comply with applicable laws
  • Respond to lawful requests
  • Protect our rights or prevent fraud

We never sell personal information.

5. Advertising & Analytics

We use analytics and advertising tools to understand how visitors use our site and to show relevant ads.
These tools may collect:

  • IP address
  • Cookie identifiers
  • Device information
  • Browsing behavior

You can opt out of personalized ads through:

  • Google Ads Settings
  • Facebook/Instagram Ad Preferences

6. Email Marketing

If you subscribe to our newsletter or opt in during checkout, we may send:

  • Product updates
  • Promotions
  • New releases
  • Helpful resources

You can unsubscribe at any time using the link in any email.

7. Children’s Privacy

We do not knowingly collect personal information from children under 13.
If you believe a child has provided information, contact us and we will delete it promptly.

8. Data Retention

We retain information only as long as necessary for:

  • Fulfilling orders
  • Legal obligations
  • Accounting and tax requirements
  • Customer service

You may request deletion at any time.

9. Your Privacy Rights (U.S. State Laws)

Depending on your state, you may have rights under laws such as:

  • California CCPA/CPRA
  • Virginia VCDPA
  • Colorado CPA
  • Connecticut CTDPA
  • Utah UCPA

These rights may include:

  • Access to your data
  • Correction of inaccurate data
  • Deletion of your data
  • Opt‑out of data sharing for advertising
  • Requesting a copy of your data

To exercise these rights, contact us using the information below.

10. GDPR Rights for International Visitors

If you are located in the European Union (EU), United Kingdom (UK), or EEA, you have additional rights under GDPR, including:

  • Right to access your personal data
  • Right to correct inaccurate data
  • Right to request deletion (“right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time

To exercise GDPR rights, email us at support@sensorycraver.com.
We process your data under the following legal bases:

  • Contract necessity (order processing)
  • Legitimate interest (fraud prevention, site improvement)
  • Consent (email marketing, cookies)

11. Data Security

We use industry‑standard security measures, including:

  • SSL encryption
  • Secure payment processors
  • Firewall and malware protection
  • Limited access to customer data

While no online system is 100% secure, we take all reasonable steps to protect your information.

12. International Data Transfers

Your information may be transferred to and processed in the United States. By using our website, you consent to this transfer.


13. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect the most recent changes.

14. Contact Us

For privacy questions, data requests, or concerns, contact:

SensoryCraver® Customer Support
Email: support@sensorycraver.com