Last Updated: June 2026
1. Agreement to Terms
By accessing or using SensoryCraver.com (“the Site”), you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, you must discontinue use immediately. These Terms apply to all visitors, customers, and users of the Site.
2. About SensoryCraver
SensoryCraver (“we,” “us,” “our”) is an online retailer offering sensory‑based comfort products, weighted items, fidgets, and related accessories. All products are intended for general comfort and sensory support only and are not medical devices.
3. Eligibility
You must be at least 18 years old to use this Site or place an order. By using the Site, you confirm that you are legally capable of entering a binding contract and that all information you provide is accurate and complete.
4. Product Information & Safety Disclaimer
Our products are designed for sensory comfort, grounding, and general well‑being. They are not intended to diagnose, treat, cure, or prevent any medical condition.
Safety Notes
Weighted products should be used under adult supervision for children. Do not use weighted items on individuals who cannot remove them independently. Always follow product instructions and weight guidelines. Stop use immediately if discomfort or adverse reactions occur.
We make every effort to display accurate product descriptions, colors, and specifications, but variations may occur.
5. Ordering & Payment
When you place an order, you agree that all billing information is truthful and complete and that you are authorized to use the payment method provided. Orders may be refused, canceled, or limited at our discretion.
An order is considered accepted only after payment is processed and you receive an order confirmation email.
6. Shipping & Delivery
Shipping times are estimates and may vary due to carrier delays, weather conditions, inventory availability, or high‑volume seasons.
Once an order is shipped, responsibility transfers to the carrier. We are not liable for lost or stolen packages, delays caused by carriers, or incorrect addresses provided by the customer.
7. Returns, Refunds & Exchanges
Our return policy is outlined on our Returns & Refunds page. By purchasing from SensoryCraver, you agree to the conditions listed there.
Items must be unused and in original condition. Certain items may be non‑returnable for hygiene reasons. Refunds are issued after inspection. Shipping fees are non‑refundable.
8. Intellectual Property
All content on SensoryCraver.com — including text, images, branding, graphics, product descriptions, and layout — is the property of SensoryCraver and protected by copyright and trademark laws.
You may not copy, reproduce, distribute, modify, or use our content for commercial purposes without written permission.
9. User Accounts
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access.
We may suspend or terminate accounts for misuse, fraud, or violation of these Terms.
10. Limitation of Liability
To the fullest extent permitted by law, SensoryCraver is not liable for misuse of products, injuries resulting from improper use, indirect or consequential damages, shipping delays, or website issues. Your use of the Site and products is at your own risk.
11. Privacy & Data Handling
Your use of the Site is governed by our Privacy Policy, which explains how we collect, use, store, and protect your information. By using the Site, you consent to our data practices.
12. Third‑Party Links
The Site may contain links to third‑party websites. We are not responsible for their content, policies, or any damages or losses resulting from their use. You access third‑party sites at your own risk.
13. Prohibited Activities
You agree not to interfere with the Site’s functionality, attempt unauthorized access, upload harmful code, or use the Site for fraudulent or unlawful purposes. Violations may result in account termination or legal action.
14. Governing Law
These Terms are governed by the laws of the State of Indiana. Any disputes shall be resolved in the courts located in Indiana.
15. Changes to Terms
We may update these Terms at any time. Changes take effect immediately upon posting. Continued use of the Site means you accept the updated Terms.
16. Contact Information
For questions about these Terms, contact us at: support@sensorycraver.com